Buyer Protection
What does Buyer Protection cover?
Orders that never arrive, arrive damaged or are not as described, when you paid on RundzeeGlobal.
Every order paid on RundzeeGlobal is covered. If it never arrives you get a full refund, including delivery. If it arrives damaged, wrong or not as described, ask for a return from the order page.
This works because sellers are only paid 14 days after delivery. If a courier loses or damages your parcel, the refund comes from us: you don't have to claim from the courier.
Not covered: payments made outside RundzeeGlobal, and change-of-mind returns at stores that don't accept them.
