Terms of Service
Last updated 29 October 2026
RundzeeGlobal (rundzeeglobal.com and the RundzeeGlobal apps) is operated by Rundzee, LLC, 14900 Interurban Ave S Ste 271, Tukwila, WA 98168, USA (“we”, “us”). By using RundzeeGlobal, or by signing in or creating an account, you agree to these terms, including our community rules.
The marketplace
RundzeeGlobal connects buyers with independent sellers, businesses and manufacturers. Sellers, not RundzeeGlobal, sell the products listed and are responsible for their listings, product quality and legal compliance. We arrange delivery through third-party couriers and handle payments through Stripe.
Buying
- Prices are in US dollars. Delivery is charged at checkout based on the courier you choose.
- Your payment is held until delivery and the 3-day buyer protection window, as described in Buyer Protection.
- Wholesale listings may require a minimum order quantity.
Selling
- Opening a store is free. We charge a commission of 8% on retail sales and 5% on wholesale sales, deducted from your payout.
- You must give a correct pickup address and have orders packed and ready when the courier arrives.
- Payouts are made through Stripe Connect and require you to complete Stripe’s identity checks.
- Prohibited: illegal items, weapons, drugs, counterfeit goods, hazardous materials couriers won’t carry, live animals, and anything that infringes others’ rights (full list: Prohibited items). We may remove listings and suspend stores that break these rules.
Seller agreement
By opening a store you, the seller, also agree to the following.
- You are the seller of record for your products and are responsible for their legality, safety, accuracy of listings, product warranties and any sales tax not collected by us.
- You will only list items allowed by our prohibited items policy and the law of the places you sell to.
- INFORM Consumers Act. If you make 200 or more separate sales and $5,000 or more in gross revenue on RundzeeGlobal in any continuous 12 months within the last 24, you are a “high-volume third-party seller” under US law (15 U.S.C. 45f). You must then give us, within 10 days of our request, your bank account details (through Stripe payouts), a taxpayer ID (given to Stripe; you confirm it to us), your legal name, business address, a working email and phone number, and confirm them at least once a year. We verify this information and keep it private, except as below.
- If you are a high-volume seller with $20,000 or more in annual gross revenue on RundzeeGlobal, we show your name, address and contact details to buyers as “Seller information”. If you only have a home address or a personal phone, we show only your state and country and let buyers reach you by email.
- If you do not provide or update this information in time, the law requires us to suspend your sales until you do. Payouts for completed orders are not affected.
- You must answer buyer messages and our requests promptly, honour refunds decided under Buyer Protection, and not ask buyers to pay outside RundzeeGlobal.
- Anyone can report a listing. We may remove listings, pause stores and hold payouts for orders under investigation, and we cooperate with law enforcement.
Community rules
RundzeeGlobal has zero tolerance for objectionable content and abusive users. This applies to messages, listings, store pages, photos, reviews and anything else you post. You must not:
- harass, bully, threaten or intimidate anyone;
- post hate speech, or content that attacks people for their race, ethnicity, religion, gender, sexual orientation, disability or nationality;
- post sexual or pornographic content, or anything involving minors in a sexual way;
- post violent or graphic content, or encourage self-harm or illegal acts;
- spam, scam, impersonate others, or ask people to pay outside RundzeeGlobal.
You can block any user and report a message, user or listing from the app or website. We review every report within 24 hours. When content breaks these rules we remove it, and we suspend or permanently remove the account of the user who posted it. We may also report illegal content to the police.
If an order is not delivered, or arrives damaged or not as described, the buyer may report it within the protection window. We decide disputes fairly based on tracking and evidence, and may refund the buyer from the held payment.
Liability
To the extent permitted by law, our liability for any claim is limited to the amount paid for the order concerned. Nothing in these terms limits rights you have under consumer protection law.
Contact
Questions: support@rundzeeglobal.com